FAQs

We create handmade fabric jewelry and delightful fabric-based accessories—each piece stitched with soul and a sprinkle of joy!

Yes! Every product at Hum Nayab is handcrafted

Keep it dry, store it flat, and give it a gentle wipe with a damp cloth if needed. Handle with care—these are soft and special.

We ship worldwide! Shipping options and costs will show at checkout based on your location.

We accept returns and exchanges within 7 days (except for custom pieces). Just reach out if anything’s off—we’ll make it right.

Yes! Just add a note at checkout if it’s a gift—we’ll wrap it up with extra love.

We’re proudly based in United States. All pieces are designed and made with love at home.

We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. All payments are securely processed.

Shipping costs depend on your location and the size of your order. You can see the exact shipping fee during checkout.

We do our best to ensure safe and timely delivery. If your package is delayed or lost, please contact us—we’ll work with the courier to sort it out or offer a solution.

• Within the U.S.: 3–7 business days

International: 7–21 business days (customs may cause delays)

Yes! You can select expedited or priority shipping at checkout for faster delivery.

Yes! Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.